Shipping & Delivery Policy
We are glad to bring our customers great value and service. That’s why we provide shipping from our warehouses in USA by USPS.
Xotiq.us is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
7-15 Business days
* Minor delay is expected due to COVID-19 since flights are restricted to some regions
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us